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Shipping Methods

Cadrim has many firm shipping couriers to provide the best logistics service to our customers worldwide. Below is a list of couriers we currently use.

DHL

DHL is a highly recommended shipping method it takes approx 3-5 business working days for you to receive your order from Cadrim. If speed is important to you then this method of delivery is the best option for you.

NL Post

Netherlands Post is a tracked service and takes from 10 to 25 business working days for parcels to be delivered

Free Airmail

Standard delivery service, NO TRACKING services are available for this shipping method. It takes approx 25 to 30 business working days for parcels to be delivered

About customs tax

Taxes may apply for imported goods/services and is regulated by the local countries law. Cadrim is not responsible for any tax invoice charged on its products or services. Shipping rates are estimates and may depend on different policies and tax rates applied per country of import. Please contact your local customs authority for more information. All return costs caused by failure to sign for packages / products will be the responsibility of the customer and not Cadrim.
Note:
  1. If you have any other shipping requirement, our customer services team will be happy to assist you. Send an email to cs@mycadrim.com for further help.
  2. Most of our orders are arranged for shipment two days after payment confirmation, there may be a 1 working-day delay between dispatching goods from China and getting the tracking number because most of our orders are arranged for courier flight from Hong Kong. It may take 1 working day from our Shenzhen to Hong Kong.
  3. We will email you a tracking number for the courier used after your order has been dispatched.
  4. You can track your order via the above official couriers website or you can send an email to cs@mycadrim.com.

 
 

Returns

If you purchased this item on Amazon, you can follow these steps for return/exchange: 
Use your Amazon account to log into www.amazon.com
Pull down to the bottom of this page and find "Help" button, and click on it to get into a new page
Find "Need more help " in the middle of this page and move it to this button and you will see "Contact Us " and click on it. Then you will get in touch with Amazon Customer Service Associate in accordance with the actual situation.
If this purchase was made through our website (www.mycadrim.com), please go to the Home page > Shipping & Returns> Click on "APPLY!" at the bottom of the page.


APPLY
 

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